Privacy Policy
Last updated: 25/9/2025
1. Information We Collect
traffx collects information to provide and improve our service. This includes:
- Account information (username, email)
- Usage data (surfing activity, referral information)
- Technical information (IP address, browser type, device information)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our service
- To process transactions and send related information
- To send administrative information
- To monitor usage patterns and combat abuse
- To provide customer support
3. Sharing and Disclosure
traffx may share information in certain circumstances:
- With service providers to operate our platform
- When required by law or to protect our rights
- In connection with a business transaction or merger
- With your consent
4. Third-Party Services
traffx uses trusted third-party services to operate, secure, and improve the platform. These services may collect and process certain data in accordance with their own privacy policies.
- Google Services (such as Google Analytics, Firebase, or reCAPTCHA where applicable): used for analytics, authentication, security, and performance monitoring. Google may collect IP addresses, device information, and usage data.
- hCaptcha: used to protect our platform against bots, spam, and abusive activities. hCaptcha may collect information such as IP address, browser characteristics, and user interaction data as part of its anti-abuse mechanism. This data is processed in accordance with hCaptcha’s own privacy policy.
- UptimeRobot: used to monitor the availability and uptime of our services and endpoints. This service checks system status and URLs without accessing user passwords or private content.
- Trustpilot: used for collecting user reviews and feedback. Any information shared with Trustpilot is governed by their own privacy policy.
traffx does not control how these third-party services process data. We encourage users to review each provider’s privacy policy for more details.
5. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure storage practices
- Regular security audits
- Access controls and authentication
6. Account Deletion
Users have the right to request the deletion of their traffx account at any time. This right is part of our commitment to protecting user privacy and complying with applicable data protection laws.
How to Request Account Deletion
Account deletion can be requested through the user dashboard (where available) or by contacting our support team via email.
- Email: support@traffx.space
What Happens When an Account Is Deleted
- Personal account information (email, username) is permanently removed
- Associated usage and monitoring data is deleted or anonymized
- Authentication records are removed where technically possible
Some limited data may be retained for legal, security, or fraud-prevention purposes, as required by law.
Processing Time
Deletion requests are processed within 7 to 30 days. Once completed, the deletion process is irreversible.
Third-Party Services
Data processed by third-party services such as Google, hCaptcha, UptimeRobot, or Trustpilot is governed by their respective privacy policies. traffx does not control or guarantee the deletion of data stored by these third parties.
7. Your Privacy Rights
You have certain rights regarding your personal information:
- Access and update your account information
- Request deletion of your account
- Opt-out of marketing communications
- File a privacy complaint
8. Children's Privacy
Our service is not intended for use by children under 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@traffx.space
- Through our contact form